Home | Privacy Policy
At Custom Pack boxes, safeguarding our customers' privacy is paramount. We uphold strict confidentiality standards and do not trade, sell, or disclose any client information to third parties unless necessary for processing and delivering orders.
To access Custom Pack boxes services, users must complete a registration form, providing their name and email address. This data enables us to reach out regarding our services, irrespective of whether they've made a purchase.
When placing an order, users are prompted to furnish contact details (such as name, email, and shipping address) and financial particulars (like credit card information). This ensures smooth credit card authorization and order fulfillment. Should any hiccups arise during processing, we rely on this information to communicate with the user promptly.
In line with standard website practices, we utilize log files to analyze trends, administer the site, and aggregate user movement data. However, this information remains unlinked to personally identifiable details.
Special Offers and Updates: Occasionally, established members receive updates on products, services, and exclusive deals. However, users have the autonomy to opt out of these communications at any time.
Newsletter: Upon registration, customers are automatically subscribed to our newsletter, but we provide an opt-out option to respect user privacy preferences.
Customer Service: We maintain regular communication with users to address service requests, utilizing email and phone channels to resolve issues related to ongoing orders.
While committed to preserving user privacy, we may be obligated to disclose personal information as mandated by law, ensuring transparency and compliance.
We engage external shipping and credit card processing companies, which handle user data exclusively for the intended purposes without retention or secondary usage.
In scenarios like mergers or acquisitions, users' personal information may be transferred as part of the assets. However, users will be duly notified of any changes affecting data usage.
Users are provided with clear opt-out mechanisms to exclude their information from non-essential marketing communications.
While our site may contain links to external platforms, we advise users to review the privacy policies of these sites independently, as we hold no responsibility for their practices.
Employing stringent measures, our website ensures the encryption of sensitive information both online and offline, guaranteeing the utmost protection of user data.
Any alterations to our privacy policy will be promptly communicated to users via email and prominently displayed on our website, ensuring transparency and user awareness.
If any changes occur in how we handle personally identifiable information that do not affect data already stored in our system, we'll provide clear notification on our website and through email communication. Users will have the choice to opt-in or opt-out of the revised practices.
Should users opt-out of communication or deactivate their accounts, their personal information will be respected and not utilized in any new manner.
In addition, any significant modifications to our privacy practices will be prominently announced on our website to ensure users are kept informed about how their information is collected, used, and under what circumstances it may be disclosed.
