Privacy and Security

At Custom Pack Boxes, protecting our customers’ privacy is our top priority. We adhere to strict confidentiality standards and do not trade, sell, or disclose any client information to third parties unless necessary for processing and delivering orders.

Registration

To access Custom Pack Boxes services, users must complete a registration form, providing their name and email address. This information allows us to communicate with you regarding our services, regardless of whether you have made a purchase.

Order Information

When placing an order, users are required to provide contact details (such as name, email, and shipping address) and financial information (like credit card details). This data ensures smooth credit card authorization and order fulfillment. If any issues arise during processing, we use this information to communicate with you promptly.

Cookies

Custom Pack Boxes uses persistent cookies to uniquely identify users, link user files with orders, and enhance the shopping experience. Please note that our site requires cookies for optimal functionality.

Log Files

In line with standard web practices, we utilize log files to analyze trends, administer the site, and aggregate user movement data. This information is not linked to personally identifiable details.

Communications from the Site

Special Offers and Updates

Occasionally, registered members receive updates on products, services, and exclusive deals. However, users have the option to opt out of these communications at any time.

Newsletter

Upon registration, customers are automatically subscribed to our newsletter, but we provide an opt-out option to respect user privacy preferences.

Customer Service

We maintain regular communication with users to address service requests and resolve issues related to ongoing orders through email and phone channels.

Legal Disclaimer

While we are committed to preserving user privacy, we may be required to disclose personal information as mandated by law, ensuring transparency and compliance.

Third-Party Intermediaries

We engage external shipping and credit card processing companies, which handle user data exclusively for the intended purposes without retention or secondary usage.

Business Transitions

In scenarios such as mergers or acquisitions, users’ personal information may be transferred as part of the assets. Users will be notified of any changes affecting data usage.

Choice/Opt-out

Users are provided with clear opt-out mechanisms to exclude their information from non-essential marketing communications.

Links

Our site may contain links to external platforms. We advise users to review the privacy policies of these sites independently, as we hold no responsibility for their practices.

Security

We employ stringent measures to ensure the encryption of sensitive information both online and offline, guaranteeing the utmost protection of user data.

Notification of Changes

Any alterations to our privacy policy will be promptly communicated to users via email and prominently displayed on our website, ensuring transparency and user awareness.

If changes occur in how we handle personally identifiable information that do not affect data already stored in our system, we will provide clear notifications on our website and through email communication. Users will have the choice to opt in or opt out of the revised practices.

Should users opt out of communication or deactivate their accounts, their personal information will be respected and not used in any new manner.

Additionally, any significant modifications to our privacy practices will be prominently announced on our website to keep users informed about how their information is collected, used, and under what circumstances it may be disclosed.